Outsourcing

Business processes permeate the entire organization, from back-office operations to front office and customer facing functions to support functions. Delivery of services to customers entail business processes and in more complex organizations, complex processes integrate the entire organization. A small defect in one of the many processes can significantly reduce efficiency of service and product delivery. In some cases, defects can cause significant loss of revenue and increased cost of poor quality. One of the more common customer dissatisfactions is having an inefficient business process which causes customer churn. Core Support Hub’s Outsourcing and BPO services help small and medium enterprises (SMEs), startups and independent contractors operate more efficiently, engage with customers and help strengthen their brands.